flip out and other ramblings

Today was insane! I was late for work as usual. They day was a nice even day of seeing patients and all that goes on in the optometry world. They day was ending on a good note--our last patient didn't arrive. That means I could finish my paperwork and do nothing.

Well, at 3:15 p.m. this afternoon the last fucking patient showed up. I asked if I could help her because we are in a new building and people always come in thinking it's still used for what was there. This lady had a child of about 9 yrs old and a baby of a few months. She goes on to tell me how she has an appointment at 3:30. I then was the bearer of bad news to tell her that she had missed her appointment (for her daughter). She then starts yelling and freaking out on me. Yelling at me about how she has an appointment at 3:30. As long as I have worked there we have never had an appoint at 3:30. This lady is really laying into me. She then starts spouting off about how I work for her and I need to respect her and shit like that. I lossed it! She then asked to see, "the small black guy" that I work with. He's not small and he doesn't play games either. He was behind me in his office so I walked in and told him to not give her an appointment. He comes out and she starts in on him. He calmly asks her to stop yelling at him and she doesn't listen. He then was pure genius and just pointed at the door and told her to go to the main clinic and make her appointment. In the middle of all that the bitch asked to see if we could see if her husbands glasses arrived. He just kept pointing at the door and asked her to leave. I then started to ask her to leave and she advised me that she was done talking to me. Insane! She eventually left after taking down our names and throwing more of a temper tantrum. We watched as she left and we had looked at each other and wondered what had just happened. She turned around and accused us of talking about her. She again advised us that we can't talk until she gets in her car. All I could do was give her a thumbs up and shit eating grin.

This was an insane lady! I don't have the best bedside manner or customer service if you will. I have no idea why they put me in this position. If this lady was cool, I would have gone and asked the doctor if she would be willing to see this lady's daughter. She just went off the deep end for no fucking reason. I am limited in what I can say and do to these people being in the military and all. I can't wait for her to come back again. It should be fun!

One of the funny things is that the facility that I work for always has these "customer service" weeks and we're always hearing about how to handle patients. They even have an essay contest on customer service each year. Who has won it 3 years running? That's right! Yours truly. It's a big joke around work that I win it. I suck as a guy that sees patients. There are times that I am awesome and actually care about what I do. I get complaints all the time and am always being sent to the customer service advisor. She has no idea what to do with me. There will be a week that I get 3 complaints and then the next week I will get 3 compliments. Just goes to prove that you can't please everybody all the time. My favorite are the higher ranking people that I run into through out the course of my work day. I am pretty casual and will use "sir and ma'am" when needed other than that I am casual in my language with these people. I am in the frame of mind that they put their pants on one leg at a time---just like me! Fuckers!!

I was reading the news today while at work and am amazed at what the fuck happens in this country. There is the lady that starved her kids. The nut job in Oregon that was trying to have this suicide orgy with crazy women from all over the country. I also read about this lady that had cut the arms off of her 10 month old daughter. Who the hell does this? Then I was reading about how this Kyoto thing os going to go into effect on Wednesday. Good thing the U.S. doesn't seem obligated to maybe try and help the little situation we have with global warming. Is it real? Is it a natural thing that is occuring? Who knows but why not at least try to rule out all of the damn pollution we pump into the atmosphere. Bush is a douche bag!

I had also read a few weeks back that there is a school in the south, I wanna say Georgia, that is now removing labels from science books that stated evolution was a theory. Hang on--I just found the story in my email. I am always emailing myself news stories. Am I alone in this? Well it turns out that the story expired. I think that it is insane that parents and the religious sect have set out and done this to the school system. Kids need to know about evolution. It's a fact!! It happens!! I am not believer in God. I am of the impression that Darwin was right in his thoughts. Do I think that is the only way? NO! It's peoples beliefs and you cant sway that. Or at least you shouldn't! People wig out when I tell them I am a "non-believer". Oh well. Anyway, I think they did a good job by removing these stickers from books.

Enough rambling! I was hoping that somebody would have dropped me a line about what music I should put on this CD I wanna make for when I rant about pure nothing. I seemed to have scared off all the people that I had as "regulars" here. It's all good. Makes me write more pure stuff. None of that pandering shit that I was falling into. Peace out!!